Safety

Social Networking

As with any location-based service, it’s important that you use common sense when interacting with people online.

  1. You should not share or disclose your password with any third party – even if they are your friend. If you lose your password or give it out, your personal data may be compromised. If your profile was hacked, please report it to our team via our support page

  2. Always be careful with giving out personal information if you don't know a new person well yet. This includes disclosing your email address, instant messenger details, full name and URLs. Also be sure to never share your financial information, such as your credit card details.

  3. Be especially aware of people claiming to be a representative of our company or other companies and who are asking you to pay or delivery of a prize or service that is not offered directly on the Looxy/GetMeChat website. Please also be extremely cautious about people claiming to be in trouble and needing financial assistance – these are almost always hoaxes.

  4. Don’t use a controversial or provocative username – this could attract the wrong kind of attention.

  5. If you come across any inappropriate behaviour, click on the Report Spam button and this immediately alerts our team. There is also a Block User function if you ever feel uncomfortable with other members or exchanges. Don’t put up with abuse or harassment – block the user or report them to our support team. We aim to deal with these matters as quickly as possible and a detailed management system is in place to monitor and quality control this aspect.

Chat Safely

  1. Be careful who you trust online and remember that some online ‘friends’ are really strangers.

  2. Keep your personal information secret when completing your profile or chatting online (name, address, telephone number, mobile number, private email address, picture), even if people ask for this.

  3. Remember that you can always log out to avoid unwelcome situations, or change your screen name.

  4. Do not hesitate to block people you do not want to chat to or report to our support team.

  5. Think before you answer private messages.

  6. Do not use your real name – but instead a nickname (but not one that will attract the wrong type of attention).

  7. Take action if you think your friends are at risk.

  8. Learn how to keep/save a copy of the conversation in chat – this may be useful if you want to report something.

  9. Report people breaking the rules to our support team.

  10. Take care if meeting in person someone you have only been in touch with online. Tell a family member or friend and consider taking them with you – at least on the first visit. Meet and remain in a public place. Always have a mobile phone with you which is switched on. Stay sober. Take care of your personal belongings.

Tips for meeting up offline

  1. When chatting with people ask for recent photos – preferably ones that have been taken in the last four weeks.

  2. Never feel pressurised into meeting up; only do so when you are sure you are ready.

  3. Always try and talk to the other person on the phone first.

  4. Tell friends where you are planning to go and arrange a check-up phone call or text. Make sure you bring a fully charged mobile with credit, and let your friends know how the meeting is going and also when you get home safely.

  5. Arrange your own transportation to and from the meeting place – don’t agree to meet at their place or your own home. In fact, it’s best not to give out your address at all until you have really got to know the person.

  6. It can be useful to come prepared with an excuse to leave if you feel the meeting is not going well, that way you get out with a minimum of fuss.

  7. When meeting up for the first time, make sure it’s during daylight hours, in a public place and while sober! And make sure you don’t drink too much after you have met up, and keep your drink and belongings within site at all times.

Avoiding Scammers

Sadly, people aren't always what they seem. Dating sites, social networks and other internet services are targeted by scammers. Scammers want one thing and one thing only – money. Here are a few examples of common scammer behaviours to watch out for and report:

  1. Declarations of love - If someone you are in contact with starts declaring their love for you within a matter of weeks (or even days or hours), be cautious. You need to know someone to come to love them. Instant messages of love could be someone trying to get right into your life, possibly for all the wrong reasons. Use common sense and don’t be afraid to speak to a friend to get a second opinion.

  2. Requests for money - This really should send alarm bells ringing whatever the form the request comes in. Scammers will look to gain your sympathy with the stories they tell.

  3. Someone offering you money - Who gives money away to strangers through a dating site? These are always scams. The same goes for anyone with a sure-fire get rich quick schemes. The only one trying to get rich quick is the scammer as he or she fishes for your bank details or other financial information.

  4. Threats and blackmail - These are ugly words. But some scammers have tried to threaten money out of people for not showing pictures, webcam footage or messages that they have managed to get out of users online.

Advice for avoiding scammers:

  1. Never ever respond to a request for money.

  2. Never give out bank account or other details.

  3. Beware of the sob story - someone is telling you how much they want to visit you but need a loan to pay for the ticket/visas. Or stories about a desperately ill family member who needs help with medical expenses.

  4. The same goes for fantastic too good to be true business deal they are in on – if only they had some extra up-front money.

  5. Watch out for those profiles that immediately tug on heart strings – supposed ex-serviceman or woman, or those who claim to be recently widowed to gain your trust and sympathy.

  6. Don’t let the passing of time cloud your judgment. These sorts of pitches may take time to come out in messages, time in which you may very well have come to trust and value a relationship with your online contact. That does not make them any less of a lie.

  7. Our same warning goes for pleas of urgency – about money needed at short notice. Someone asking you to use a wire service to get money to them is up to no good.

  8. Be wary of long distance and overseas relationships: They can happen but it is an unlikely way for a relationship to start offline so be wary online.

  9. Notice if a contact seems out of touch or out of kilter: people offering foreign numbers for contact, people who seem not to be aware of things happening in the world – events, the weather etc, people who want or need to send messages at unusual hours.

  10. Be wary if someone seems vague in their communication about their interests, or may often repeat things or seem disconnected. They may dodge questions or make excuses for not meeting or speaking on the telephone. Their profile or communications may also have odd spelling and grammar.

  11. Do not share pictures or information about yourself or others that gives someone any sort of hold over you. Your private life should stay private until you know someone really well and can start over time to trust them with things.

  12. If you do find someone trying to menace money out of you – don’t. They’d just be back for more. Report them; however bad that might feel at the time. The Police have national and local teams there to attack fraudsters. Let them protect you – and others.

  13. Don’t be afraid to ask a friend – if you start to commit to a relationship online or in person it can be hard to stay objective. If a contact starts to feel strange and especially if money gets raised you might ask a friend or relative if you are not at a point where you think there is something to report to the dating service. If they advise you to back off ... listen to them.

More safety tips can be found at Get Safe Online.